KeyReply Receives the HIPAA Seal of Compliance Award

Compliancy Group has certified that KeyReply, an enterprise SaaS AI chatbot software company, has integrated an appropriate HIPAA compliance program.

KeyReply offers a web- and on-premise chatbot and conversational AI tool for the medical care and insurance companies. The tool makes client service and support work automatic and enhances the client experience, helping with knowledge management and patient care, transactions, and triaging, among other tasks.

In creating a chatbot and conversational AI tool for medical care organizations, KeyReply usually handles sensitive information of patients, clients and companies such as electronic health records, personal identity information, health-related inquiries, diagnosis, clinical procedures and workflows and so on. KeyReply is dedicated to ensuring that such information is secured utilizing advanced 256-bit encryption and DDoS protection and HIPAA compliance is yet one more essential validation because of this.

To make certain that no facet of HIPAA compliance was overlooked and that current policies and procedures were totally compliant with the HIPAA Security, Privacy, Omnibus, and Breach Notification Rules and the specifications of the HITECH Act, KeyReply sought the expertise of Compliancy Group.

KeyReply followed the established 6-Stage HIPAA risk analysis and remediation process of Compliancy Group and monitored its progress with The Guard, an exclusive HIPAA compliance tracking software program with the help of the HIPAA compliance coaches of Compliancy Group.

After undertaking the process, the HIPAA compliance subject matter professionals of Compliancy Group evaluated KeyReply’s honest effort to achieving HIPAA compliance. They granted KewReply the HIPAA Seal of Compliance award.

With the HIPAA Seal of Compliance. it shows to present and potential clients that KeyReply is determined to protect the privacy and security of protected health information (PHI) and is a HIPAA-compliant chatbot solution company.

The top healthcare companies, their patients, and associates trust KeyReply’s chatbot and conversational AI solutions. This HIPAA compliance certification enables clients to be worry-free when using this chatbot solution and has provided them with another reason to be positive when sharing patient and user information.