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From this area you can manage your account information on our web site and have your Username and Password e-mailed to you in case you forgot them.

Please select the appropriate choice from the options below.
Account Management Center
Administrators Account Management Area
ADMINISTRATORS CLICK HERE. If you are the ADMINISTRATOR of a health care provider (HCP) or other organization with a workforce group subscription to our web site, click here to access your admin center to manage your organizational account information and to manage each of your workforce members accounts, and to retrieve your Username and Password if you have forgotten them. Administrators only. This is NOT for workforce members with individual accounts and it is NOT for Reps.
ADMINISTRATOR'S CLICK HERE TO
RENEW YOUR ORGANIZATION'S SUBSCRIPTION
Workforce Member Account Management Area
WORKFORCE MEMBERS CLICK HERE. If you are a WORKFORCE MEMBER of a health care provider (HCP) or other organization that has individual workforce member accounts to access our web site, click here to manage your individual account information and to retreive your Username and Password if you have forgotten them. Workforce Members only. This is NOT for organization administrators and it is NOT for Reps.
Reps Account Management Area
REPS CLICK HERE. If are a CAL HIPAA REPRESENTATIVE, click here to access your rep account admin center to manage your account and manage your clients accounts, and to retreive your Username and Password if you have forgotten them. Reps only. This is NOT for workforce members or organization administrators.
How Does Our Password System Work?
We do not have a formal LOGIN area. You will be asked for your Username and Password whenever you access Subscriber's information. You will be asked only once per browser session. After you first enter your Username and Password, our system will recognize who you are and you will be allowed to browse all over the web site without being asked again. When you close your browser (for example, when you go home at night and turn off your computer) the system knows you have left. You will asked again the next time you visit the web site.

Depending upon your web browser, you may be able to configure your settings to remember your Username and Password each time you visit. This will save you the inconvenience of having to enter (type in) your Username and Password each time you visit us. Consult your browser instructions for details.
Frequently Asked Questions
My Username and Password Doesn't Work. Pages don't open up when I click on them. Why? What can I do about it?
This could be for one of several reasons.

1) You are not entering the correct Username and Password. You may be typing in the wrong information.

2) Username and Passwords are caSe SenSitiVe. If you created a Username or Password with any upper case letters (CAPITAL LETTERS), you must enter them as such when asked for your Username and Password.

3) Many browsers "remember" previously entered Usernames and Passwords. That means that when the window pops up asking you for your Username and Password, there is automatically some word already in the boxes. Unfortunately, it does not always remember the correct Username or Password every time. Make sure that the Username box and the Password box have the correct Username and Password by overwriting any words that automatically appear.

4) Many browsers have a tendency to "act up" after extended use and for many other reasons, too. If you should encounter a situation where web pages or materials don't open up or just seem to disappear, or things are acting squirrelly, there is a strong likelihood that your browser and or computer need to be re-started. We suggest you close out of all your programs and browsers, and then shut down and re-start (re-boot) your computer. In most cases where squirrelly symptoms occur, a simple re-booting of your computer will solve the problem.
I forgot or lost my Username and Password. How do I retrieve them?
You may enter your registered e-mail address in the above area entitle "Retrieve Your Username & Password". They will be aotomatically e-mailed to you at your e-mail address address currently in our database.

Your original Username and Password were sent to you by e-mail when you first signed up and registered your account. If you have not changed your Username and Password since signing up, you can read the e-mail we sent you to get your Username and Password. If you have changed your Username and Password since signing up, the Username and Password in the original e-mail will no longer be valid.

For security reasons, our organization does not maintain your Username or Password in our offices. Your current Username and Password are kept on our secured servers, and the information is only accessable by certain authorized individuals in our company. For security reasons, it requires two technicians to manually retrieve your Username and Password from the server. We will gladly retrieve them for you, but we charge a $25 fee - and it can take up to 6 hours depending on the technician's workload at the time of your request.
I forgot or lost my Username and Password and my e-mail address has changed. How do I have it sent to me? What do I do?
If your registered e-mail address has changed and you did not update your account information with the new address, your Username and Password will be sent to your old e-mail address when you request it through the retrieval system above. Our Web Site Access License Agreement specifically states that you are responsible for keeping your account information up-to-date. In or

Your original Username and Password were sent to you by e-mail when you first signed up and registered your account. If you have not changed your Username and Password since signing up, you can read the e-mail we sent you to get your Username and Password. If you have changed your Username and Password since signing up, the Username and Password in the original e-mail will no longer be valid.

For security reasons, our organization does not maintain your Username or Password in our offices. Your current Username and Password are kept on our secured servers, and the information is only accessable by certain authorized individuals in our company. For security reasons, it requires two technicians to manually retrieve your Username and Password from the server. We will gladly retrieve them for you, but we charge a $25 fee - and it can take up to 6 hours depending on the technician's workload at the time of your request.
Can CAL HIPAA provide me with my Password and Username?
For security reasons, our organization does not maintain your Username or Password in our offices. Your Username and Password are kept on our secured servers, and the information is only accessable by certain authorized individuals in our company. For security reasons, it requires two technicians to manually retrieve your Username and Password from the server. We will gladly retrieve them for you, but we charge a $25 fee - and it can take up to 6 hours depending on the technician's workload at the time of your request.

Read our Web Site Access License Agreement and Privacy Policy

Disclaimer: CAL HIPAA, LLC. obtains its information from sources it believes to be reliable. However, because of the possibility of human and mechanical error as well as other factors, CAL HIPAA, LLC. makes no representations or warranties, express or implied, as to the accuracy or timeliness of its information, and cannot be responsible or liable for any errors or omissions in its information or the results obtained from the use of such information. Information contained on this web site are statements of opinion and not statements of fact or recommendations and do not constitute legal advice. This web site utilizes independent information providers (IIPs) and independent product providers (IPPs). CAL HIPAA, LLC. is not a referral service and does not recommend or endorse any particular IIP or IPP. Rather, CAL HIPAA, LLC. is only an intermediary that provides limited information about IIPs and IPPs. We do not endorse or offer advice regarding the quality or suitability of any product from any IPP, or endorse or offer advice regarding the quality or suitability of any advice from any IIP, or particular provider for any reason, and no information on this Site should be construed as advice or as an endorsement. Users of this site are required to register and to agree, without exception, to our Web Site Access License Agreement. Users are solely responsible for determining whether the information provided on this Site is suitable for their purposes, and reliance on the information is at the user's sole risk. Users should obtain any additional information necessary to make informed decisions.